Meeting preparation and actions for member engagement and communications

Meeting preparation and actions could include:

• Noting the success of and feedback from any recent communication exercises and considering whether to make changes in the future as a result
• Considering how communication strategies may affect the trustees’ aims and the resources available.  For example, an enhanced transfer value opportunity with a deadline may warrant a more involved communication approach than a routine compliance document
• For larger schemes, considering input from a communications consultant 
• Periodically considering the scheme’s communication strategy as a whole to see whether changes could be appropriate.  This is particularly important when the scheme’s business plan is changed
• Periodically producing statutory disclosure materials such as the chair’s statement for DC arrangements