As Head of Central Operations at Barnett Waddingham, Michelle holds oversight and leadership responsibilities for her business area, ensuring the strategic vision of our central operational enablement is delivered by her teams. In addition, Michelle is a member of our Strategic Business Solutions Board and our Sustainability Committee.
She holds firm-wide responsibility for providing, maintaining, and developing myriad services; broadly covering management of: health, safety, and security (HS&S), workplace services, property interior design, core hub platform services, es, corporate social investment (CSI), secretarial services, contract management and procurement activities and any other individual transformation projects identified to enhance the productivity of business enablement activities.
With advanced operational management skills developed over 25 years and a wide variety of sectors, Michelle offers a wealth of experience to the business in people management and operational and change enablement service delivery, helping the onward development of her business area team members and other stakeholders across the business.
Michelle oversees the successful delivery of all property relocation and refurbishment projects including design and space utilisation, fit out refurbishment and employee engagement projects. These included design and furniture procurement management and significant value engineering, working to secure budgets, delivery times and a high-quality finish.
Significant experience:
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With advanced operational management skills developed over 25 years, Michelle offers a wealth of experience to the business in people management and operational and change enablement service delivery, helping the onward development of her business area team members and other stakeholders across the business.
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Successful delivery of all property relocation and refurbishment projects including design and space utilisation, fit out refurbishment and employee engagement projects.
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CSI management audit and restructure to ensure suitable reporting and recording of our efforts. This included the introduction of affiliate charity partner and engagement proposals, and the creation of sustainability recording and reporting process to demonstrate our levels of excellence and achievable aspiration to appropriate accreditation.
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Designed effective operational solutions in restructuring her business area in the governance management, operating framework, and business area work streams.
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Leadership of over 70+ employees.
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Introduction of secretarial apprenticeship scheme.
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