Alison Melrose

Associate and Operations Services Support Manager

A senior manager in financial services for over 15 years, Alison is responsible for the Operational Teams within the SIPP business area in BW's Glasgow and Cheltenham offices.

She oversees client administration, client managers, payroll and all our co-branded partners. She interacts daily with the key account stakeholders who support our new business streams. She also collaborates with the SSAS teams to ensure a smooth transition of any complex transfer cases.

Alison’s main area of expertise is being an exceptional people manager. She is a member of the SIPP operations group and acts as a representative on the continuous improvement forum within SIPP, helping drive positive change for this area of the business.


Significant experience:

  • Over 33 years experience in financial services.
  • A Senior Operations Manager at Lloyds Banking Group with over 100 direct line reports across ten sites.
  • A Product Owner of a £3m project to deliver a work management solution.
  • An accredited member of ‘Woman in Leadership’ ran by Glasgow City Council.

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