Our behaviours

Our people are key to the success of our business and we are exceptionally proud of their loyalty and commitment to delivering a quality, efficient client service. People who join Barnett Waddingham tend to stay, thriving in a professional learning environment and caring, friendly culture.

Actions speak louder than words, so at the heart of our success lie the behaviours and mindsets we instil across our team. In everything we do, we challenge ourselves to undertake the following practices, ensuring we meet our fundamental commitment – to do the right thing.

Building relationships

We strive to communicate openly, creating an honest and transparent environment where everyone is free to share ideas, and challenges are addressed collaboratively. We enable others to grow and develop, offering both support and the room to learn from setbacks. Respecting everyone's differences, we champion the value of diverse perspectives, skills, and experiences, and treat everyone with dignity, kindness, and respect.

Finding solutions

We stay curious, promoting innovation by exploring new ideas and thinking differently. Our approach involves challenging constructively, addressing issues directly and professionally, and holding ourselves and others accountable. And through this culture of mutual respect, we are encouraged to trust in our own expertise and the power it holds to drive positive change.

Delivering impact

We keep our promises, delivering excellence by consistently following through on our commitments and delivering high-quality work. Our aims are high, taking a proactive approach to continually developing our skills and approaches as we strive to surpass expectations and set new standards in our field. Driving this progress is our desire to embrace and inspire change, taking smart risks and bold actions in our pursuit of creating meaningful impact.

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